Service & Operations Process Trainee IND-1 – Ameriprise Financial – Gurgaon

Responsibilities
Responsible to accurately process Service request cases assigned systemically as per defined assignment and case deadlines, and also per established operating procedures

Participate in Operational, Domain and soft-skills development Training programs to develop process and domain knowledge and build/improve skills & competencies
Participate in Team meetings, huddles and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities
Correspond and coordinate with Business partners at the Home Office in United States, to seek/follow up for missing/incomplete information pertaining to Service requests to enable completion of such requests.

Required Qualifications
Bachelor’s degree or equivalent
Strong written and verbal communication skills
Working Knowledge of Microsoft Office & basic hands-on knowledge of Computers

Click here to Apply Online

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