Job Skill: Collections Operations
Designation: Career Level – 11-Analyst
Job Location: Gurugram
Qualifications: Any Graduation
Years of Experience: 3-5 years
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions —underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 500,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com
You will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
The Order to Cash Processing team is accountable for processes that start from customers enquiry and involve sales order from customer to delivery and invoicing.
In Collections Operations,you will manage collection/disputes such as debt collection,reporting on aged debt, dunning process,bad debt provisioning etc,perform cash reconciliations and follow up for missing remittances,prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool),delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards and regulations
Roles and Responsibilities
In this role you are required to do analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management. Moderate level instruction on daily work tasks and detailed instructions on new assignments would be provided. Decisions impact own work and may impact the work of others . Individual contributor as a part of a team, with a focused scope of work. Please note that this role may require you to work in rotational shifts.
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